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APx500 Not Functioning on Your Computer? | Audio Precision | The Global Leader

APx500 Not Functioning on Your Computer? | Audio Precision | The Global Leader Skip to primary content AXIOMETRIX SOLUTIONS FAMILY Language / Region China Deutsch Japanese 한국어 United Kingdom +1 (800) 231-7350 Contact Us General Sales Service About About Us Careers News Login Main Brand menu Skip to primary content Audio Analyzers APx555 B Series APx52x B Series APx58x B Series APx517 B Series APx516 B Series APx515 B Series APx511 B Series APx500 Flex Audio Analyzer APx Interfaces & Modules Audio Accessories Legacy Products Applications Amplifier Testing Bluetooth® Headphones Hearing Aids Loudspeakers MEMS Mics & Mic Arrays Production Test Smart Devices Audio Software Latest Software Software Licensing Software Subscription 30-Day Trial APx500 Flex Analyzer Software Search Engine Service & Support Technical Support Service & Calibration APx500 Not Functioning on Your Computer? Knowledge Center Technical Library Blog Events, Trade Shows & Webinars News Join Our Community Search Back to Top Features Options Specifications Downloads Back to Top Features Options Specifications Downloads APx500 Not Functioning on Your Computer? November 15, 2023 Some customers have reported instances where the APx500 software ceases to function on their computers overnight. Typically, the software splash screen appears but never advances beyond “Searching for hardware…”

In most cases the issue derived from an inadvertent installation of Microsoft .NET version 4.8.1, KB5011048, via automatic updates or a Microsoft Windows 10 or 11 22H2 update.

The Problem: APx500 versions 4.6-7.1 are not compatible with .NET version 4.8.1, KB5011048

The Workaround: If you are using a legacy version of APx500 software, uninstall .NET version 4.8.1, KB5011048.

For detailed instructions, please download our guide here.

The Fix: APx500 version 8.0 and later have been updated to be compatible with .NET version 4.8.1. Please contact us for information on upgrading to APx500 version 8.0 or later.

About Audio Precision Since our founding in 1984, Audio Precision® (AP) has evolved into the worldwide leader for audio analyzers and audio testing. We maintain a singular focus: to help engineers worldwide design,validate, characterize, and manufacture audio components, products and systems.

Fast forward forty years and AP is the recognized global standard in audio tests. We provide elite audio analysis, audio measurement software, and a wide range of modules, options and accessories to support analog and digital audio measurement, as well as electro-acoustic testing,and much more.

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